Website Security

The site is operated by a UK company authorised and regulated by the Financial Conduct Authority under firm reference 916241 and registered with the Information Commissioner under ZA460665. Pages are served over an encrypted connection, and both registrations can be checked on the public registers rather than taken on trust.

In transit, yes. Our privacy policy states that all sensitive and payment information you supply is encrypted using Secure Sockets Layer technology, and that information is held behind secured networks reachable only by a limited number of people with special access rights who are required to keep it confidential.

The providers who quote for you. We pass on the details you gave on the application form, plus anything further you told us by phone, to the brokers your quotation will be arranged with. Nothing beyond that is shared except where the law obliges us or fraud is suspected.

No. Our privacy policy is explicit that we do not sell, trade or otherwise transfer personally identifiable information to outside parties without advance notice. That carves out the hosting and operational partners who help run the site, and only where they agree to keep the information confidential.

Because the quote engine is not ours. Our comparison services are provided by Seopa Ltd, which holds FCA firm reference 313860 and is the data controller for the quotes themselves. Arriving on a Seopa-operated page part way through is the service working normally.

Check the address bar reads www.mymoneycomparison.com exactly and the connection is encrypted. Then check the firm reference, 916241, against the FCA Register directly. A site that quotes a firm reference which does not match the name on the register is the clearest warning you will get.

Not through social media. Our privacy policy states plainly that we will never ask for personal or sensitive information through external social media platforms, and asks anyone with sensitive details to discuss to come to us by telephone or email instead. Treat any social message asking for them as fake.

For as long as it is needed to provide the products or services agreed, and after an account or service has ended where legal and regulatory requirements call for it. Complaints are kept for two years after closure, or six years where the complaint also concerns how a policy was arranged.

Yes. Erasure is one of the data rights set out in our privacy policy, alongside access, rectification, objection, restriction and portability. Ask our Data Protection Officer using the contact details on that page, and say clearly which records you mean.

Tell us straight away at cs@mymoneycomparison.com so we can look at the record while the trail is fresh. If the answer does not satisfy you, the Information Commissioner takes complaints directly on 0303 123 1113. Where money has moved, your bank and Action Fraud come first.